William “Bill” Chagnon, co-owner of Kim’s Upholstery, comes from a background of project management in construction, manufacturing and retail operations. Bill has used his marketing and video production skills to transform Kim’s Upholstery from a retail furniture upholstery business into a leading source of online video education. Bill has taught himself the ins and outs of video recording, editing, and production. Taking his wife Kim’s passion for teaching and delivering education to the masses has become a labor of love for Bill. He gets the shots and essence of the upholstery process in a format that anyone can learn from. Bill’s marketing talents have been the secret ingredient in making Kim’s Upholstery a highly sought after educational platform where thousands from around the world have come to learn the art of upholstery.